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  SHIPPING & RETURNS  

SHIPPING POLICY

Shipping Policy

  • Leisure Solar will ship your order within 3 business days after the order is verified

  • We will contact you if your order could not be verified. Order confirmation does not constitute verification

  • We ship orders using UPS. Batteries have to be shipped with UPS Ground. The US Postal Service does not accept batteries. 

  • Tracking is included for all shipments. 

  • Your order may ship in multiple packages depending on size of order

Lithium ion batteries

Lithium ion batteries are subject to US and international transport regulations when shipped. Leisure Solar fully complies with all applicable US and international shipping regulations and laws.

Domestic (US)

We ship to any residential and business address except as noted below:

  • We do not ship to PO Box, AFO/FPO 

  • We do not ship to guests at hotels, motels, inns, etc.

Canada

  • UPS Standard is used to ship to Canada.  US Postal Service does not accept the shipment of batteries into Canada. 

  • Important:  Please be advised that Duty and UPS Brokerage Fees do apply for your shipment  into Canada and are the responsibility of the buyer.  These fees are not included with the Shipping Costs and payment by the buyer is typically due upon delivery.  UPS will call or email the recipient to advise the Duty and Brokerage Fee that is due.  

 

International (Other)

Leisure Solar does not ship internationally

Delivery Time

If your shipping address is in the US, the estimated delivery times are listed below. These times are based on carrier shipping practices, destination and the items you order. (Expected delivery estimates are approximate as orders can be delayed due to verification or factors outside of our control)

  • UPS Ground: 3-5 Business days

Shipping Cost

  • Shipping charges are flat rate, tiered according to the order subtotal

  • Handling fees, if any, are separate from shipping charges

  • Shipping charges are generally non-refundable

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